ResearchBlogShop Mitopure

Privacy Policy

Last Updated: October 30, 2018

This Privacy Policy (the “Policy”) explains how your personal information is collected, used, and disclosed by Amazentis SA and its subsidiaries and affiliated companies (“Amazentis” or “we” or “us”). This Policy applies to users of the websites offered by Amazentis, including the website located at: www.mitopure.com (collectively, the “Sites”), but it does not apply to websites, applications, or services that do not display or link to this statement, or those that display or link to different privacy statements.

Information We Collect From You

We collect information you provide to us. For example, if you provide us feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, in order to send you a reply. If you sign up for our mailing list or newsletter, we will collect your name, email address, age and country of origin. We also collect personal information at other points on our Sites that state that personal information is being collected. In certain cases, we require certain personal information to provide a particular service (for example, your email address when you sign up to our mailing list). We will inform you where this is the case when we collect that information.

Information We Collect Automatically

When you visit our Sites, some information is automatically collected. For example, when you visit our Sites your computer’s operating system, Internet Protocol (IP) address, access times, browser type and language, and the website you visited before our site are logged automatically. We also collect information about your usage and activity on our Sites.​

Cookies

We automatically collect information using “cookies.” Cookies are small data files stored on your hard drive by a website. In some cases, we use similar technologies such as pixels, clear gifs and device fingerprints, but together we call these technologies “cookies.” Among other things, cookies help us improve our Sites and your experience. We use cookies to see which areas and features are popular and to count visits to our Sites.

​A cookie may be a ‘session’ cookie, that is, a cookie that remains on your device or browser while you are logged on to a particular web site and then disappears when you close your browser, or it may be a ‘persistent’ cookie, a cookie that remains on your browser over a period of time. Information from a cookie may be collected and used in aggregate form.

Some cookies are served directly by Amazentis, and others are served by third parties, such as by advertising and data analytics providers.

We use the following types of cookies:

Essential cookies

These types of cookies are necessary for us to configure parts of our Site without making wholesale changes and disruption.

Analytics cookies – Google Analytics

In particular, we use Google Analytics to help analyze how users use the Site. Google Analytics uses cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. We use the information we get from Google Analytics only to improve our Site and Services. Google Analytics collects only the IP address assigned to you on the date you visit the Site, rather than your name or other personally identifying information. Although Google Analytics plants a persistent Cookie on your web browser to identify you as a unique user the next time you visit the Site, the Cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to the Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Advertising cookies

We work with third party advertising networks that collect information using Cookies to help make the advertising you see on our Sites and elsewhere on the internet more relevant to you, and to measure the effectiveness of the advertising on the Sites. We do not decide which Cookies are set or how your data is used by these third parties and therefore you should refer to their privacy policy for further information about which Cookies are set and their privacy and information usage practices (particularly Google DoubleClick’s, available here).​

Use of information we collect

We use personal information collected through our Sites for purposes described in this Policy or disclosed to you on our Sites or in connection with our services. In particular, we use your information to:

operate and improve our Sites, products, and services;

understand you and your preferences to enhance your experience and enjoyment using our Sites, products, and services;

respond to your comments and questions and provide customer service;

provide and deliver products and services you request;

to send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;

communicate with you about new contests, promotions, rewards, upcoming events, and other news about products and services offered by Amazentis and our selected partners;

Where required, we use your personal data to meet our legal obligations (e.g. to regulators) or to meet contractual obligations to you (e.g. provide and deliver products, to manage contests or promotions and otherwise comply with the Terms of Use). Where not strictly necessary for compliance with legal or contractual obligations, we process your personal data to meet our legitimate business interests in managing our business (e.g. understanding your preferences and improving our Sites, and combining information we collect about you). Where required by law, we obtain your consent prior to sending marketing messages to you. Where we have obtained your consent in this way, you can withdraw it at any time by contacting us as described below.

Where we rely on our legitimate interests as described above, we take steps to ensure we do not disproportionately infringe your rights. If you want to find out more about these steps, or to object to those uses of your personal data, you can contact us using the details set out below.

We may create anonymized data records from your personal information such that you can no longer be identified using any means reasonably available to us or to any third party that has access to that anonymised data. We use this anonymous data to analyze request and usage patterns so that we may enhance the content of our services and improve Site navigation. We reserve the right to use anonymous data for any purpose and disclose anonymous data to third parties in our sole discretion.​

Sharing of personal information

Information We Share

We disclose your personal information as described below and as described elsewhere in this Policy:

with your consent;

with third party vendors, consultants and other service providers (including service providers outside of Switzerland, including the United States) who work for us and need access to your information to do that work;

to (i) comply with laws or to respond to lawful requests and legal process, (ii) to protect the rights and property of Amazentis our agents, customers, members, and others including to enforce our agreements, policies and terms of use or (iii) in an emergency to protect the personal safety of Amazentis, its customers, or any person; or

in connection with or during negotiation of any merger, financing, acquisition, or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets to another company. In the event of an insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset. If another company acquires our company, business, or assets, that company will possess the personal information collected by us and will assume the rights and obligations regarding your personal information as described in this Policy.

Where, as described above, we share personal data with third parties located outside Switzerland and the European Economic Area, the countries to which we transfer it (including the USA) are not regarded as ensuring the same level of protection for personal information. To ensure your personal data is properly protected, we put in place appropriate safeguards (including contractual commitments) to ensure that your personal information is adequately protected. If you would like to know more about how we protect your personal information when it is transferred outside the EEA, or to obtain a copy of the safeguards we put in place to protect your personal information when it is transferred, please contact us using the contact details set out below. ​

Your information choices and changes

You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations. You may also send requests about your contact preferences and changes to your information including requests to opt-out of sharing your personal information with third parties by emailing contact@amazentis.com.

Most Web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site. You can also opt out of the placement of certain advertising cookies by visiting http://www.youronlinechoices.com/.

You have certain rights regarding your personal information, subject to local law. These include the following rights to:

access your personal information

rectify the information we hold about you

erase your personal information

restrict our use of your personal information

object to our use of your personal information

receive your personal information in a usable electronic format and transmit it to a third party (right to data portability)

If you would like to discuss or exercise such rights, please contact us by simply sending us an email at: contact@amazentis.com.

We encourage you to contact us to update or correct your information if it changes or if the personal information we hold about you is inaccurate.

We will contact you if we need additional information from you in order to honour your requests.​

Storage of your personal information

We keep your personal information for as long as we need it to fulfil the purposes for which we collected it (described in more detail below) and to comply with applicable legal and regulatory obligations. In particular, when determining how long we retain personal data, we take into account how long we need it to:

Maintain business records for analysis and/or audit purposes;

Comply with record retention requirements under the law;

Defend or bring any existing or potential legal claims; and

Deal with any complaints regarding our Sites/any services provided in our Sites.

We will delete your personal information when it is no longer required for these purposes. If there is any information that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further processing or use of the data.

We may destroy or delete the personal information we have collected from you at any time, in our discretion. While we use industry standard security measures designed to protect the personal information we collect, no security measures are 100% secure, and we cannot guarantee that your information will be safe or secure. Our responsibility regarding your personal information is limited to cases of intentional misconduct and gross negligence, and we otherwise do not accept any liability for damages resulting from any instances of data breach or data loss.​

Changes to this policy

This Policy is subject to occasional revision, and if we make any material changes in the way we use your personal information, we will prominently post notice of the changes on our Sites. If you have provided us with your email address, we may also send you an email notifying you of our updated Policy. Continued use of our Site or service, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.​

Questions

We are Amazentis SA. If you have any questions about this Policy, please contact us at contact@amazentis.com, or by post at EPFL Innovation Park, Bâtiment C, 1015 Lausanne, Switzerland.

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